Customer Care

Contact

For all general enquiries, please email us at team@teganrae.com.au 

Garment Care

Tegan Rae garments are easy to care for.

  • Simply hand wash separately in cold water.
  • Use eco-friendly washing detergents.
  • Line dry or dry flat, if you can.
  • Do not dry clean, tumble dry, use harsh detergents, fabric softeners or bleach.
  • Be gentle. Handle with care. Protect your fibres for a lifetime.
  • Never throw out. Donate to the less fortunate. 

Privacy Policy

Your privacy is important to us so we ensure that the information you provide is collected and held in accordance with relevant Australian privacy laws.

If you provide your personal details to us, we will retain the provided information including your name and contact details and any other information that you supply.

Stockists 

If you think Tegan Rae would be a perfect fit for your store, we couldn’t love anything more!

For all wholesale enquiries please email us at team@teganrae.com.au and we'll be in touch with our lookbook and to arrange a time to chat.

Sizing

Tegan Rae uses unique sizing on a simple scale from 0 to 5.

*** If you're using an Android device and you cannot see the full size chart, touch the screen with two fingers and pinch both fingers together. 

Apparel Measurement & Size Conversion Chart
Size AU 4 6 8 10 12 14
XXS XS S M L XL
Tegan Rae 0 1 2 3 4 5
Measurement CM CM CM CM CM CM
Bust 73 78  83 88 93 98
Waist 55 60  65 70 75 80
Hips 82 87 92 97 102 107
For more information on sizing head to our Size Chart page.

Afterpay At Tegan Rae

We’re excited to bring you Afterpay, a new interest free payment plan option that allows you to shop now and pay later. Place your order today, enjoy your new products and pay it off in four equal, interest free instalments.

How does it work?

Using Afterpay you can pay for your new Tegan Rae goodies every 2 weeks over 4 equal instalments. Simply select Afterpay as your payment method during checkout. To purchase with Afterpay you will need:

  1. An AU debit or credit card
  2. To be over 18 years of age
  3. An Australian residential address

How do I pay with Afterpay online? 

  1. Add items to your shopping cart (up to the value of $500 if you are using Afterpay for the first time or $800 if you are a returning Afterpay customer) and proceed through checkout as usual.
  2. Select Afterpay at the Payment step of the checkout where you will be securely redirected to Afterpay to finalise the payment.
  3. Register or login to your Afterpay account and confirm payment. Your order will be shipped without delay.
Online Afterpay purchases may be exchanged for color/size, returned or refunded as per the normal returns policy. If eligible for a refund, you initial payment will be returned in full and remaining payments cancelled at no charge.

Other important information 

  1. Afterpay is only available for Tegan Rae purchases on our online website at teganrae.com.au or via Instagram and Facebook Shop.
  2. The funds required for your first payment must be available on your nominated card at the time of checkout.
  3. If you wish to return your Afterpay purchase, Tegan Rae normal returns policy applies. For more information, head to our Returns and Exchanges page.
  4. If a payment is due from you but not received by Afterpay in accordance with the payment schedule, a $8 late payment fee will be charged, with a further $8 late payment fee added seven days later if the payment remains unpaid (late fees are capped at 25% of the original order value).
For full terms and conditions please visit the Afterpay website.
Item is added to cart